Return policy

At WholesaleLingeriePro.com, we strive to provide the highest quality lingerie and customer satisfaction. If you’re not completely satisfied with your purchase, we’re here to help.

Returns and Exchanges:

• Eligibility: Our return policy covers all lingerie products within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
• Non-Returnable Items: For hygiene reasons, certain products such as opened lingerie or items without the original packaging are not eligible for returns or exchanges.
• How to Return: To start a return or exchange, please contact our customer service team at [support@wholesalelingeriepro.com]. Once your return is approved, you will receive a return authorization and instructions on how to send your items back.
• Refunds: Upon receipt and inspection of the returned items, we will process your refund within 5-7 business days. The refund will be issued to your original payment method. Shipping charges are non-refundable.

Damaged or Defective Items:

If you receive a damaged or defective item, please notify us within 7 days of receiving your order. We will offer a replacement or a full refund for damaged items.

Exchange Policy:

If you wish to exchange an item for a different size or style, please return the original item and place a new order for the desired item. Shipping charges for exchanges are the responsibility of the customer.

How to Contact Us:

For any questions or concerns about your return or exchange, please reach out to our customer service team at [support@wholesalelingeriepro.com]. We are committed to ensuring your satisfaction with your order.